Verifying your Hummingbird Trading Account

In order to access all of Hummingbird's Live Trading features, including withdrawing profits, you must first complete account verificataion. Fortunately, we have streamlined this process as much as possible in order to keep things efficient, fast and easy.

How to verify your live trading account

Step 1:

The account verification process can be completed directly within the app:

Navigate to the Profile screen
Toggle your to your Live Trading account
Tap the "Not Verified" icon

Step 2:

Follow the instructions on the account verification screen:

Upload a valid government-issued photo ID
Upload a proof of residence document no older than 6 months
Answers a short series of regulatory questions

Hint: use the camera on your phone to snap a photo of your ID and proof of residence

Alternatively you can email all documents to accounts@tradehummingbird.com

Step 3:

Once your verification information has been submitted, please allow us up to 72 hours to review the information. If we require additional information, we will contact you directly via your email address.

Please note that we reserve the right to close any accounts which are found to be either fraudulent or illegal.

Document requirements

ID requirements

Acceptable proofs of identity must:

Include your full name
Include a clearly visible photo of you
Not be expired

We accept the following government-issued photo IDs:

Passports
Driver's licenses
Other official, government-issued IDs

Proof of residence requirements

Acceptable proofs of residence must:

Include your full name
Include your current residential address
Be no older than 3 months
Be clearly visible

We accept the following documents as proof of resdience:

Utility bills
Mobile phone bills
Credit card statements
Bank statements
Internet service provider bills
Or almost any other official document with both your name and address on it

Data privacy

Your data is private

Privacy is of utmost importance to Hummingbird Trading. It is our policy to respect the confidentiality of information and the privacy of individuals. We are also bound by principles contained in the EU General Data Protection Regulation (GDPR), and follow all procedures to secure and protect your privacy. Hummingbird Trading will never sell our give away your personal data to third parties beyond the scope of delivering our unbeatable services.

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